Cancellation / Refund Policy

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Shipping Policies

We choose the best shipping partners for ensuring safe delivery. Digital Products are sent online.

Shipping Partners

We use Fedex, Aramex to ship our products to your destination as available during checkout and chosen by you. We also can ship through EMS Speed post on special request to remote locations, if you think that our shipping partners does not have coverage or served you improperly. HOWEVER, WE CAN’T GUARANTEE TO COMPLY TO YOUR REQUEST. This is due to the reason each shipment content is being verified by the post office before accepting. If they feel that the item may be damaged, then they will not accept the shipment.

Shipping Time / Delivery Time

Depending on the requirements, the Delivery time will be clearly mentioned before starting of the Project.

Guarantee/Warranty

All items are delivered with standard warranty of minimum 15 Days (unless otherwise specified in the product page) to protect the customers from any manufacturing defect.

100% Refund/Replacement:

If the requirements mentioned initially in Project Agreement is not completed, we will be processing refund in full.

Changing or Canceling An Order:

An order once placed and agreement is made, it is highly unlikely to get that cancelled. Kinly contact our Customer Support for the same.

Return Guidelines:

Once we confirmed the faulty item cannot be repairable by customer or by Remote Desktop (Team Viewer), we will arrange a pickup for the items.

Limits Of Responsibility:

We accept no responsibility for improper installation or use of our products.
Software Development 100%
IoT 100%
Industry Automation 100%
Manufacturing Solutions 95%

2187+

Projects Complete

17+

Industries Automated

2700+

Prototypes

500+

Satisfied Customer

Frequently Asked Questions

Why Choose Us?
Niltech Pvt Ltd (A Subsidiary Company of Niltech Corp) is one of the few rare companies with capabilty and vision to provide you multiple different services which you will need for your project. We currently deal in Hardware, Software, Electronics, Fabrication, Machine Learning, AI, Web Services, Application, IoT, Advance Image Processing, Power Efficient Electronics and many more. We are working tirelessly to increase the list.
If Niltech does many things, doesn't that affect quality?
We have dedicated Teams for individual Technologies who are expert in their own field. These teams come together to build your product. Also for high efficiency and Standards Niltech uses a very unique Management Software made by Microsoft which allows multiple Teams working on different technologies to collaborate together in a very organised way while working on any particular Project.
Doesn't getting One Stop Solution increases the cost?
No. Niltech Pvt Ltd is having a diverse Client Base and diverse revenue sources which makes sure of a win win situation. In most cases, taking service from us will cost you lesser as you will not waste any time and money on mistakes and miscommunication. Also, as we are doing this day in and day out, We know how to optimize processes and cut down cost as a whole. Our suppliers love us for consistence purchases which makes our procurement costs go down. Overall, We are very efficient in all aspect.

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